OPENING TIMES & PRIVATE APPOINTMENTS
We are opening our doors again on Monday 15th June. We will be open from Monday-Friday 10-4 during June (our opening hours may change in July). After 4PM, we are open STRICTLY BY PRIOR APPOINTMENT ONLY. You may want to make an appointment with us after 4pm to discuss more detailed requirements such as discussion of wedding and engagement rings and bespoke design. If you wish to make a private appointment with us please email us at email@example.com, making sure you leave us a phone number for us to call you and arrange. Please do not call the shop to make an appointment as we may to not be able to answer during opening hours. We will aim to call you back before the end of the same working day.
Due to working with reduced members of staff and opening times, we cannot offer a same day service.
HEALTH & SAFETY
For health and safety reasons we cannot allow more than 2 people in the shop at any one time. This may mean you have to queue outside the shop, making sure you are socially distant (2 metres apart) from anyone else queuing who is not a member of your family or ‘bubble’.
REQUIREMENTS FOR SAFE SHOPPING AT JOSEPHS
When you enter the shop you will see changes to ensure yours and our staffs safety. PLEASE DO NOT WEAR FACE COVERINGS WHEN YOU ENTER OUR SHOP; THIS IS FOR SECURITY REASONS. IF THERE IS A MEDICAL REASON YOU MUST WEAR ONE, PLEASE CALL OR EMAIL US PRIOR TO YOUR VISIT SO WE CAN DISCUSS. We reserve the right to ask anyone to remove a face covering before entering the shop for the aforementioned reason.
Inside the shop there are two counters each with clearly marked foot icons on the floor for you to approach and stand on. The counters have protective screens separating you from our staff to ensure your safety. There are also two hand sanitising stations nearby clearly marked. We would ask you to please sanitise your hands after entering the shop. All our staff will be wearing gloves to handle the jewellery and will be cleaning the jewellery in a specialised cleaning tank prior to handing over the item for you to look at and/or try on.
We will be cleaning our shop, paying particular attention to areas such as counters regularly throughout the day.
Please pay by card only as we cannot handle cash at this current time.
We are now selling some of our silver items of jewellery online. Please visit our shop on our website to order these items. You may use click and collect and we will let you know when your item is ready to collect. Please note, you may have to queue to collect your item.